Shopping centre facilities
Wi-Fi
Wi-Fi
Info
During your entire visit, you can use free WiFi. If you have trouble connecting, please contact the information desk. The service is available in all public areas of the center.
Bicycle rack
Bicycle rack
Info
If you want to be green and plan on coming by bike, we're happy to support you. That's why you can find bike racks at the main entrance of the shopping centre. You will also find a bikesharing service at the main entrance.
Parking for families
Parking for families
Info
At Polus, we offer reserved parking spaces for families to make visiting the centre easier. Designated parking spaces can be found in the rooftop parking lot near the entrances to the center. In addition, you will also find reserved spaces in the underground car park.
Bracelets for children
Bracelets for children
Info
For the safety of children in the shopping centre, we have introduced identification bracelets. Parents can write their child's name and contact number on them. If a child is lost, the finder can bring them to the infopult where we contact the parents.
Strollers for children
Strollers for children
Info
Parents with small children can rent strollers free of charge to make their visit to the shopping centre more pleasant and easier. Strollers can be rented at the centre directly at the information desk, with just one form to fill in.
Children's chairs
Children's chairs
Info
When visiting with children, you can make use of high children's chairs to ensure comfortable and safe dining.
Microwave
Microwave
Info
At Polus, we have a dedicated microwave section in the food court to heat up your child's food.
Outdoor playground
Outdoor playground
Info
Enjoy quality time with the kids on our safe outdoor playground. Here you will find swings and other fun elements that will guarantee hours of enjoyment in the fresh air. The playground is ideal for active relaxation during your visit.
Reserved parking for people with disabilities
Reserved parking for people with disabilities
Info
We have plenty of reserved parking spaces for people with disabilities in the shopping centre, located at the main entrances and marked in blue.
Toilets for people with disabilities
Toilets for people with disabilities
Info
In addition to wheelchair rentals, there are toilets equipped with barrier-free solutions available. You can find them on all floors of the centre. The toilets are marked and designed for comfortable use.
Baby changing room
Baby changing room
Info
Changing tables are located in the restrooms. In addition, you will find a changing room in the center, which is intended for mothers who need a private, safe, and clean place to breastfeed. The room is located in the restrooms near the Inter entrance.
Charger for electric vehicles
Charger for electric vehicles
Info
Polus has a modern and free charging station for electric vehicles. It is located in the rooftop car park next to the AlzaBox. Charging is possible while shopping or relaxing in the centre.
Information Desk
Information Desk
Info
The information desk provides all the information you need about services and orientation in the centre. Staff will help you with questions, provide practical tips and direct you to where you are looking for. You can also find information on wheelchair hire, children's services and current events at the Info Point.
Lost and found
Lost and found
Info
Just stop by our relaxation zones in the centre where you will find electrical outlets. Power banks are available for rent at the relaxation zone near Lidl.
Lockers
Lockers
Info
When you enter the mall from the underground garage, you can find lockers. You can use the lockers free of charge, but after 24 hours the lockers are open for security reasons.
Phone charging, powerbank
Phone charging, powerbank
Info
Just stop by our downtown rest areas where you can find electrical plugs. Powerbanks are available for loan at the rest area by Lidl.
First aid
First aid
Info
A first aid kit equipped with sanitary supplies and a defibrillator is available at Polus. If you need anything, please contact the infopult staff. The device is intended for use during sudden cardiac arrest.
Parcel box Post
Parcel box Post
Info
Serve or pick up shipments around the clock. The service is simple, fast and convenient. Maximum parcel dimensions are 50 × 60 × 45 cm. The box is available 24/7 in the rooftop parking lot.
DHL SERVICEPOINT
DHL SERVICEPOINT
Info
DHL SERVICEPOINT is DHL's partner reception where you can easily and conveniently send or pick up your shipment. You do not need a contract with DHL to send your shipment. All you need to do is bring your shipment to the Infopult and choose the appropriate size from DHL's standard packaging offer.
AlzaBox
AlzaBox
Info
The Alza Box self-service box is where you can collect your goods that you have ordered from www.alza.sk. Alzabox is available 24 hours a day, 7 days a week. The Alzabox can be found in the rooftop car park at the entrance to the Post Office, next to GreenWay.
Z-BOX Packet
Z-BOX Packet
Info
Z-BOX is Packeta's self-service drop-off point that lets you pick up your shipment when you have time. The Z-BOX is located in the rooftop car park.